APPOINTMENT REMINDERS

AUTOMATED APPOINTMENT REMINDERS

We have an automated appointment reminder system. This automated system will call the patient to remind of their appointment one week prior to the appointment. If the appointment is confirmed, there will not be another call made until one day prior to the appointment. If the appointment is not confirmed, the system will continue trying to reach out to the patient on the phone numbers that have been provided to our office. It is imperative that patients keep their appointments with our providers so that the provider can monitor them closely. With the nature of illnesses in our patient population, we feel it is absolutely necessary to make all reasonable attempts to ensure that the patient make their appointment. The calls may seem excessive, but please know that this is for the best interest of the patient.